Terms and Conditions


You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.


We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 24hours of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted product/s the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Product/s

We will, upon your request, replace any product/s that are received in damaged condition or as a result of a picking error. No product/s will be accepted or replacements issued without prior approval to return such product/s. Filing of claims will be our responsibility.

Account Customers

Payments are to be made within 20th day of the month following the invoice date. Interest may be charged on overdue accounts,and credit facilities will be withdrawn without notice at the discretion of Kemp Agencies.

Any costs incurred to recover any outstanding amounts due will be the responsibilty of the customer.

The property of the goods does not pass until payment is recieved in full.